Get in Touch
Whether you need technical support, want to explore enterprise features, or have questions about our AI platform, we're here to help. Reach out through any of the channels below.
How Can We Help?
Sales & Enterprise
Interested in enterprise features or custom solutions?
Technical Support
Need help with APIs, integrations, or technical issues?
Send Us a Message
Frequently Asked Questions
What is the typical response time for support requests?
Our support team responds to most inquiries within 1 hour during business hours. Enterprise customers receive priority support with even faster response times.
Do you offer custom AI model development?
Yes, we provide custom AI model development and fine-tuning services for enterprise customers. Contact our sales team to discuss your specific requirements.
Can I schedule a demo of the platform?
Absolutely! We offer personalized demos for potential customers. Use the contact form or call our sales team to schedule a demonstration.
What compliance certifications do you have?
We maintain SOC 2 Type II, GDPR compliance, and are working towards ISO 27001 certification. Contact our privacy team for detailed compliance information.
Do you offer on-premises deployment?
Yes, we offer on-premises and private cloud deployment options for enterprise customers with specific security or compliance requirements.
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Our Response Time Promise
Critical Issues
< 15 minutes
System outages, security incidents
Urgent Support
< 1 hour
API issues, integration problems
General Inquiries
< 4 hours
Questions, feature requests